How to Fix a Game Controller Not Detected in the Browser
A connected gamepad produces no readings in the tester.
Before you begin
Start with reversible settings checks. Keep your device supported and powered safely. Do not force connectors, open sealed batteries or try high-voltage repair steps.
How to troubleshoot the problem
- 01
Check cable, Bluetooth and power
Confirm that the controller is paired or wired and powered on.
- 02
Press a button after connecting
Some browsers only expose gamepads after an interaction.
- 03
Look for controller mappings
Different controllers can expose axes or buttons in different orders.
- 04
Test another browser
Gamepad support differs by OS and browser.
- 05
Use device settings before remapping
Check native controller recognition before assuming a website can fix drivers.
Check the result.
Return to the gamepad test and observe buttons and axes. If absent across all apps, consult official device guidance.
Open the related test ↗When to get professional help
If the same problem occurs in multiple compatible applications or devices after safe checks, follow the manufacturer's exact support instructions or ask a qualified repair professional. A browser test cannot prove every hardware component is healthy.