How to Fix a Laptop Touchpad That Stops Working
The laptop touchpad does not respond or clicks fail.
Before you begin
Start with reversible settings checks. Keep your device supported and powered safely. Do not force connectors, open sealed batteries or try high-voltage repair steps.
How to troubleshoot the problem
- 01
Check any touchpad disable key
Many laptops have a function-key shortcut for touchpad on/off.
- 02
Look for an external mouse override
Some device settings disable the touchpad when a mouse is connected.
- 03
Inspect OS pointing-device settings
Verify the touchpad is enabled and sensitivity is reasonable.
- 04
Restart and compare input devices
A USB mouse can help navigate while diagnosing a touchpad issue.
- 05
Review manufacturer support instructions
Driver or firmware changes should come from the original device maker.
Check the result.
Check pointer movement and click events in the mouse tester. Browser events cannot verify every hardware gesture.
Open the related test ↗When to get professional help
If the same problem occurs in multiple compatible applications or devices after safe checks, follow the manufacturer's exact support instructions or ask a qualified repair professional. A browser test cannot prove every hardware component is healthy.